-
Why do some of my cables have wires crossing?
Due to the pinouts on the PSU, sometimes we have to route wires to specific pins so the proper...
June 27, 20202 -
How do I cancel my order?
If you’d like to cancel your order, you have 24 hours of the order being placed to do so....
-
I’ve seen some slight color differences with some sleeve colors across the site – what gives?
While we strive to be as accurate as we can with the colors represented, a slight change lighting can...
-
Why is there a cable missing on my 24 pin ATX cable? Is this normal?
The missing wire is actually normal as per the “phantom terminal” which is an unused connection on the ATX...
-
Do you include capacitors on your cables?
We no longer put capacitors in our cables due to customer feedback. The capacitors don’t make any difference in...
-
Will your AIO sleeve kits fit my AIO if it’s not listed as compatible?
With all the different AIOs out there we aren’t able to test each one. If yours is not listed...
-
What is the difference between ModFlex, ModMesh, and SFF cables?
ModFlex is our softer, more flexible sleeving option. ModMesh is our stiffer, more vibrant sleeving option, which is also...
-
What is the status of my order?
You can check the status of your order using our Order Tracker, located at the top of our support...
-
When will my order ship?
It depends on your cart and order contents and the amount of orders already in our queue. Custom orders...
-
Will the Vertical PCI-e Bracket work with graphics cards with triple slot graphics cards?
Graphics cards that have three I/O slots will NOT work with our bracket. However, graphics cards that have triple-height...